Shipping policy

Last Updated: 07/06/2026
Store Name: Casoraa
Contact Email: manthanpipaliya80@gmail.com

At Casoraa, we work to deliver your orders safely and on time. This Shipping Policy explains our order processing, delivery timelines, shipping charges, and tracking process.

1. Order Processing Time

Orders are usually processed within 2 DAYS after successful payment confirmation.

Orders placed on weekends, public holidays, or during high-demand sale periods may take slightly longer to process.

Once your order is processed and shipped, you will receive tracking details by EMAIL.

2. Shipping Methods

We ship orders through reliable courier and logistics partners such as [COURIER PARTNERS].

Available shipping methods may include:

Standard shipping
Express shipping, if available
Cash on Delivery, if available
Prepaid shipping

Shipping availability may depend on your location, product type, and courier serviceability.

3. Delivery Timeframes

Estimated delivery time is usually [7-10 BUSINESS DAYS] after dispatch.

Delivery timelines may vary depending on your city, state, pin code, courier partner, weather conditions, public holidays, or unexpected delays.

Metro cities may receive orders faster, while remote areas may take additional time.

4. Shipping Costs

Shipping charges will be shown at checkout before you complete your order.

Our shipping cost is:

Standard Shipping: Rs. 50

Express Shipping: Rs.50

Free Shipping: Available on orders above [ORDER VALUE], if applicable
COD Charges: [COD CHARGES], if applicable

Shipping charges are non-refundable unless the order is cancelled before dispatch or the product delivered is damaged, defective, or incorrect.

5. Tracking Information

Once your order is shipped, you will receive tracking details by EMAIL

You can use the tracking link to check the delivery status of your order. If tracking does not update immediately, please allow [X HOURS] for courier systems to refresh.

6. Delivery Issues and Delays

While we try our best to deliver on time, delays may happen due to courier issues, weather, strikes, incorrect address, high order volume, or other situations outside our control.

If your order is delayed beyond the estimated delivery timeframe, please contact us at manthanpipaliya80@gmail.com with your order number. We will coordinate with the courier partner and help you with an update.

7. Incorrect Address or Failed Delivery

Please make sure your shipping address, phone number, and pin code are correct before placing an order.

If delivery fails due to incorrect address, unavailable customer, refused delivery, or failed contact attempts, the order may be returned to us. In such cases, re-shipping charges of Rs.20 may apply.

8. Damaged Package at Delivery

If the package appears damaged, opened, or tampered with at the time of delivery, please do not accept the order if possible.

If you have already accepted it, contact us within 2 DAYS at manthanpipaliya@gmail.com with photos/videos of the package and product.

9. International Shipping

Currently, we ship to INDIA ONLY.

For international orders, delivery time may be [15-30 BUSINESS DAYS]. Customs duties, import taxes, or additional charges may apply depending on the destination country. These charges, if any, must be paid by the customer.